Privacy Policy

Effective Date:  January 01, 2024

1. Introduction

Chachula Group, Inc. ("Company," "we," "us," or "our") respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website or use our services (collectively, our "Services"), and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy is designed to comply with applicable United States law, including the Texas Data Privacy and Security Act (TDPSA).

2. Information We Collect About You

We collect several types of information from and about users of our Services, including:

• Personal Information You Provide:

• Identity and Contact Data: Includes your first and last name, billing address, shipping address, email address, and telephone numbers.

• Financial Data: Payment card details are collected and processed by our third-party payment processors. We do not store full payment card numbers.

• Transaction Data: Includes details about payments to and from you and other details of products and services you have purchased from us.

• Profile Data: Includes your username and password, purchase history, and preferences.

• Information We Collect Through Automatic Data Collection Technologies:

• Usage Data: As you navigate through and interact with our Services, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns.

• Technical Data: Includes your Internet Protocol (IP) address, browser type and version, time zone setting and location, and other technology on the devices you use to access our Services.

3. How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal data, for the following purposes:

• To provide and manage our Services, including to process transactions, manage your account, and fulfill your orders.

• To perform our obligations under any contracts entered into between you and us.

• To improve our website, products, or services, and to ensure that content is presented in the most effective manner for you and for your computer.

• To communicate with you, including to send you marketing communications that you have consented to receive.

• To maintain the security and integrity of our Services, and to detect and prevent fraud.

• To comply with our legal obligations and to enforce our legal rights.

We do not sell your personal data to third parties.

4. Disclosure of Your Information

We may disclose personal information that we collect or you provide as described in this privacy policy:

• To our subsidiaries and affiliates.

• To contractors, service providers, and other third parties we use to support our business (e.g., payment processors, shipping carriers, marketing platforms) and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Chachula Group, Inc.'s assets.

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

5. Your Rights Regarding Your Personal Data (For Texas Residents)

Under the TDPSA, Texas residents have specific rights regarding their personal data. These rights include:

• Right to Access: The right to confirm whether we are processing your personal data and to access such data.

• Right to Correct: The right to correct inaccuracies in your personal data.

• Right to Delete: The right to request the deletion of your personal data.

• Right to Portability: The right to obtain a copy of your personal data in a portable and, to the extent technically feasible, readily usable format.

• Right to Opt-Out: The right to opt-out of the processing of your personal data for purposes of (i) targeted advertising, (ii) the sale of personal data, or (iii) profiling in furtherance of decisions that produce legal or similarly significant effects.

To exercise any of these rights, please submit a verifiable request to us via email at [Privacy Contact Email]. We will respond to your request within 45 days of receipt. If we deny your request, we will provide an explanation and instructions on how you can appeal the decision.

6. Data Security and Retention

We have implemented administrative, technical, and physical measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Children’s Privacy

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we might have any information from or about a child under 13, please contact us at the email address below.

8. Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for periodically visiting our Site and this privacy policy to check for any changes.

9. Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

Chachula Group, Inc. 

Subject: Attn: Privacy Compliance Officer 

michael@chachulagroup.com